The video details the strategic partnership between AeC Contact Center and Lumu to automate security operations (SecOps) and ensure compliance in cyber resilience. Prior to adopting the tool, AeC faced the challenge of managing a large-scale and diverse environment, experiencing frustrations with traditional vendors that failed to deliver the required speed and quality. With Lumu, the company gained real-time telemetry and visibility of all traffic, integrating data from edge firewalls and emails to general network traffic, covering more than 1,200 switches and 800 Wi-Fi devices.
Following the platform’s implementation, AeC achieved a level of automation that allowed for auditing 100% of its environment with threat response times of less than one second. The solution provided the capacity for automated responses and immediate incident blocking with virtually zero false positives, ensuring business continuity without interrupting legitimate traffic. The success of this integration consolidated Lumu as the primary partner in the company’s security roadmap, highlighting artificial intelligence and automation as central elements for the organization’s cybersecurity future.
Takeaways
- Vendor Limitations: Traditional security solutions failed to meet the speed and quality demands required by a large-scale environment.
- Integrated Telemetry: Lumu’s telemetry provided integrated real-time visibility across firewalls, emails, and network traffic.
- Infrastructure Scale: The AeC environment simultaneously monitors more than 1,200 switches and 800 Wi-Fi devices.
- Rapid Response: Automation reduced incident response times to less than one second, maintaining a near-zero false positive rate.
- Strategic Future: Artificial intelligence and automation are now considered essential pillars for the company’s future cybersecurity strategy.
