The IT department for the town and schools of Rockport, Massachusetts, managed by Monty Hitschler and Frank Taormina, faces the challenge of securing diverse municipal infrastructure with a limited staff. Tasked with protecting police networks, town libraries, and school devices, the small team struggled to manually review tedious security logs. Their foremost concern is ransomware, specifically the risk of losing access to student databases and private HIPAA information.
To address these vulnerabilities, Rockport implemented Lumu, which monitors network behavior at machine speed and automatically shuts down abnormal activity. Lumu provides a single pane of glass, allowing the team to baseline normal traffic across Chromebooks, police networks, and public computers. By utilizing AI summaries to quickly sift through logging noise, Lumu streamlines their security operations, providing continuous protection and critical peace of mind even when IT staff are sleeping.
Takeaways
- The IT department manages diverse infrastructure across Rockport, including schools, police, fire, libraries, and public networks.
- Rockport’s primary security threat is ransomware, specifically the loss of access to student databases and sensitive HIPAA records.
- Lumu provides automated network defense that reacts at machine speed to instantly shut down abnormal behavioral patterns.
- The platform delivers a single pane of glass to monitor and baseline activity across Chromebooks, PCs, Macs, and copiers.
- Lumu’s dedicated Chromebook agent allows the IT team to track and monitor student devices when used off-network at home.
