In this video you’ll learn about Lumu’s MSP offering which enables you to manage all of your customers from a single view.
This product training provides a comprehensive introduction to Lumu’s specialized cybersecurity offering for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). The video outlines how the platform enables administrators to centrally manage their entire customer base, monitor metadata traffic, and track incident status from a unified dashboard. By highlighting different service tiers, including Lumu Free, Lumu Insights, and Lumu Defender, the presentation emphasizes the flexibility MSPs have in tailoring visibility and automated threat detection to meet the diverse security needs of individual clients.
Beyond general management, the training delves into the platform’s robust analytical and investigative capabilities. Users are shown how to review historical customer data spanning up to two years to identify distinct spikes in malicious activity versus standard network traffic. The session also details contextual incident reporting, such as tracking specific malware families and ransomware precursors like the REvil group. To accommodate varying infrastructure requirements, Lumu offers flexible deployment methods for data collection, including virtual appliances, dedicated OS agents for Windows and macOS, and customizable APIs for real-time attack response.
Takeaways
- Lumu’s centralized MSP dashboard allows administrators to manage and monitor their entire customer base from a single environment.
- The platform offers multiple tiers, such as Lumu Free, Insights, and Defender, to match varying customer visibility and response needs.
- Administrators can analyze up to two years of historical data to pinpoint spikes in malicious activity across their clients’ networks.
- Contextual incident reporting helps identify specific threats, including ransomware precursors associated with known groups like REvil.
- Flexible data collection is supported through a variety of methods, including virtual appliances, OS-specific agents, and custom APIs.
