Automated Office Solutions, an Indiana-based Managed Service Provider founded in 1983, has successfully transformed its cybersecurity framework using the Lumu platform. Systems engineers Brent Suits and Erik Frasier describe how their company, which serves various sectors including manufacturing, healthcare, legal, and state and local government, relies on Lumu’s automated monitoring capabilities. The platform enables the MSP to proactively identify and neutralize cyber threats, significantly freeing up valuable time for their team while ensuring robust protection for their clients.
The integration of Lumu with existing security tools like SonicWall and SentinelOne allows for automated URL and IP blocking, as well as immediate threat hash distribution for comprehensive malware defense. The engineers highlight a specific incident where an intern brought an infected personal laptop into a county court office; Lumu quickly detected the malware’s beaconing activity and automatically shut down the malicious communications. Furthermore, Lumu provides a single pane of glass and threat matrix mapping, giving the MSP clear, easily readable insights into potential compromises and the intended direction of threat actors.
Takeaways
- Automated Office Solutions, founded in 1983, uses Lumu to provide proactive cybersecurity for clients in manufacturing, healthcare, government, and legal sectors.
- Lumu integrates directly with firewalls like SonicWall to automatically block malicious URLs and IP addresses based on detected threats.
- Threat hashes identified by Lumu are pushed directly to SentinelOne to ensure current malware is blocked across client endpoints.
- During a real-world incident at a county office, Lumu successfully detected and shut down beaconing communications from an intern’s infected personal device.
- The platform offers a single pane of glass that maps incidents to a threat matrix, helping MSPs understand where a threat is headed and if other systems are compromised.
